Given that the HIO is currently closed to the public, any documents needed from the HIO, including new I-20s or DS-2019s, will need to be shipped via FedEx.
If you are in need of a new visa document for any reason, you must provide us with a FedEx shipping label via eShipGlobal, a company that provides shipping services to students and scholars at a discounted rate. You must select FedEx as the provider, as they are the only service currently accessible for HIO staff.
Please be sure to list a contact phone number in your home country so that FedEx can contact you if there are any difficulties with delivery given COVID-19.
Step 1: Click here to sign up for the service.
Step 2: Select Harvard International Office in the department selection. If you select another department at Harvard, we will not receive the label.
Step 3: You must email your HIO advisor so that they may use the label to ship you the visa document. Please do not skip this step, as eShipGlobal does not notify advisors of a new label being created.
You will receive a confirmation back from eShipGlobal once we activate the label, and you can obtain the tracking information directly from their website.