Given that the HIO is currently closed to the public, any documents needed from the HIO, including new I-20s or DS-2019s, will need to be shipped via FedEx.
If you are in need of a new visa document for any reason, you must provide us with a FedEx shipping label via eShipGlobal, a company that provides shipping services to students and scholars at a discounted rate. You must select FedEx as the provider, as they are the only service currently accessible for HIO staff.
Please be sure to list a contact phone number in your home country so that FedEx can contact you if there are any difficulties with delivery given COVID-19.
Step 1: Click here to sign up for the service.
Step 2: Select Harvard International Office in the department selection. If you select another department at Harvard, we will not receive the label.
Step 3: You must email your HIO advisor so s/he may use the label to ship you the visa document. Please do not skip this step, as eShipGlobal does not notify advisors of a new label being created.
You will receive a confirmation back from eShipGlobal once we activate the label, and you can obtain the tracking information directly from their website.