SEVP Portal FAQ

The SEVP portal is a tool for F-1 students who have been approved by the USCIS for post-completion OPT/STEM OPT to update the following:

For students on post-completion OPT

• Employment Information

• Employment start date and end date
• Employer name and address
• Brief description of how employment relates to studies
• Indicate full-time or part-time employment

• Personal Information

• Current physical address in the U.S.
• Current mailing address in the U.S. (if different from physical address)
• Current telephone number

For students on STEM OPT Extension

• Personal Information

• Current physical address in the U.S.
• Current mailing address in the U.S. (if different from physical address)
• Current telephone number

When you are on the STEM OPT extension, you must contact your HIO advisor to make any changes to employment and comply with all STEM OPT reporting requirements, including the completion of the final evaluation and the new Form I-983.  You can find all reporting requirements in our STEM OPT guide. 

You may either create an account in the SEVP portal in order to keep your address and employment status updated throughout the duration of your OPT period, or submit the OPT reporting form to the HIO.

You can only access the SEVP portal once you receive your EAD and your OPT start date has arrived. On the first day of your approved OPT (start date on your EAD), you will receive an email from Do-not-reply.sevp@ice.dhs.gov containing an access link to the SEVP portal. Click on the link and set up a unique password. In advance, you should add the email listed above to your Trusted Sender List (non-spam list). Please also check your spam/junk mail if you do not see an email in your inbox on or after the start date on your EAD.

You may access videos for step by step instructions on how to set up and use your account.

The email will be sent to the email address listed on your HIO OPT Date Verification Form that you completed when you applied for OPT.

If you have already checked your spam/junk mail folder and the email from Do-not-reply.sevp@ice.dhs.gov is not there, please complete our SEVP Portal Reset Request Form. The HIO will submit a request on your behalf to have the link re-sent to you.

You can log in by clicking here.

You must access the portal every 90 days, even if you do not have any updates to make. The SEVP portal will lock after 90 days of inactivity and you will have to contact your HIO advisor to reset your account.

You must change your password every 90 days and you should not share your password with anyone under any circumstances.  When your password is close to expiring you will be prompted by the SEVP portal to change your password upon logging in.

Please complete our SEVP Portal Reset Request Form.

There is nothing you need to do after you update your information in the SEVP portal and ensure that all information is accurate.  Please note: If you would like an updated I-20 to reflect your new employment information, you may report the new information as well as request a new I-20 by submitting the F-1 Post-Completion OPT Reporting Form. In this case, you do not need to also report the information yourself in the portal.

Yes, you must add one employer and then click “Add New Employer” to add the second.

Be sure to enter your last date of employment for your previous position. Then click “Add Employment” and enter your new employment information. Do not delete your previous employer’s information.

If you are self-employed and working out of your home, use your home address as your employer address. If working remotely or working for a staffing agency, ask your employer which address you should list in the SEVP portal.