Contact Us
Harvard International Office
1350 Massachusetts Avenue
Richard A. and Susan F. Smith Campus Center, 864
Cambridge, MA 02138
Phone: 617-495-2789
Fax: 617-495-4088
Ways to Get in Touch
- Virtual Office Hours with an HIO Advisor through daily virtual advisor on call sessions (for quick questions only)
- Contact your HIO advisor directly via email or phone
- Make an appointment for a virtual 1:1 meeting with your HIO advisor
- Email internationaloffice@harvard.edu
- Cambridge Travel Signature and pick-up hours: Limited walk-in services are for travel signatures and document pickup only, Monday through Friday from 12pm - 2pm, at the HIO office on the 8th floor of the Smith Campus Center. This service is not intended for advising questions. If you need a travel signature or a replacement document, please review the applicable instructions below.
- Longwood Travel Signature hours: The HIO is hosting travel signature hours in the Longwood area every other Wednesday from 1pm - 3pm in Gordon 006 (at the HMS/HSDM Office for Postdoctoral Fellows). The office hours are open to all students, student interns, and scholars. No appointment is needed for this walk-in service. The schedule can be found under the tab "I need a travel signature on my Form I-20 or DS-2019."
How to Contact the HIO
Please note that in person walk-in advising services are not available.
- For very quick questions (five minutes or less): Connect with an HIO Advisor through daily virtual advisor on call sessions.
- For more detailed questions or future planning: Contact your HIO advisor directly via email or phone.
- You may review our advising staff list if you are uncertain who your HIO advisor is. If you are still uncertain where to direct your inquiry, you may email internationaloffice@harvard.edu.
In addition, the HIO website is a great resource to review for answers for your quick questions.
You should reach out directly to your HIO advisor with immigration-related questions that are not necessarily short and simple.
You may book an appointment to meet with your advisor virtually, or contact your HIO advisor directly via email or phone. All appointments are being held via phone or zoom. No walk-in or in-person appointments are available at this time.
Travel Signature options for F-1 and J-1 Students, Student Interns, Scholars, and their dependents:
- You may complete the Travel Signature Request Form to request a new I-20 or DS-2019 with an updated travel signature. The HIO will respond to your request by emailing you a new form.
- If you are in the Cambridge area, you may go to the HIO office on the 8th floor of the Smith Center between 12:00pm – 2:00pm ET Monday through Friday for walk-in travel signature hours. You do not need to make an appointment for this walk-in service. These hours are not intended for answering immigration advising questions.
- If you are in the Longwood area, the HIO is hosting travel signature hours every other Wednesday from 1:00pm - 3:00pm ET in Gordon 006 (at the HMS/HSDM Office for Postdoctoral Fellows). No appointment is needed for this walk-in service. The current schedule is as follows:
- Wednesday, June 3
- Wednesday, June 17
- Wednesday, July 1
- Wednesday, July 15
- Wednesday, July 29
If the HIO has contacted you to pick up documents from our office, you may attend our walk in document pick up hours from 12pm - 2pm ET Monday through Friday with a photo ID to obtain the document.
The HIO is processing all registrations online. Please do not come to the HIO offices for registration.
You may find instructions in our Welcome Guide (click on the tab for your visa category).
Please contact your HIO advisor via email to request a replacement document. The HIO will respond to your request by emailing you a new form.
Getting to Our Office
The Harvard Square stop on the Red Line of the MBTA subway system is across the street from Harvard Yard.
Driving from South of Boston: Take I-93 North to exit 26 (Cambridge/Storrow Drive) in the recently opened Big Dig tunnel. The exit ramp merges with traffic on Storrow Drive from the left. Move to one of the right lanes and continue on Storrow Drive approximately 4 miles to Cambridge/Allston. After a Doubletree Guest Quarters Hotel, take the right-hand exit to "Harvard Square/Cambridge." Turn right at end of ramp onto John F. Kennedy Street. Harvard Square is approximately 1/2 mile straight ahead.
Driving from North of Boston: Take I-93 South to exit 26A (Storrow Drive/North Station). Keep left and take the underpass to Storrow Drive. Continue on Storrow Drive approximately 4 miles to Cambridge/Allston. After a Doubletree Guest Quarters Hotel, take the right-hand exit to "Harvard Square/Cambridge." Turn right at end of ramp onto John F. Kennedy Street. Harvard Square is approximately 1/2 mile straight ahead.
Driving from West of Boston: Take I-90 East (Mass Turnpike) to exit 18 (Cambridge/Allston), a left side exit. Bear right after toll booth at end of exit ramp. Turn left after lights (before the bridge) onto Storrow Drive. Take Cambridge/Allston exit (1/2 mile ahead) and turn right at end of ramp onto John F. Kennedy Street. Harvard Square is approximately 1/2 mile straight ahead.
By Taxi
The ride to Harvard Square takes about 20-30 minutes, depending on traffic. Typically, the ride from Logan Airport to Harvard Square costs about $35-$50.
By Subway
Take the MBTA Silver Line bus from any terminal to South Station. At South Station, change to the Red Line (outbound towards Alewife), go six stops and get off at Harvard Square. The subway fare is paid with The Charlie Card.