# SEVP Portal FAQ ## Summary This page provides answers to common questions about the SEVP portal, which [F-1 students](/visas-immigration/student "Student Visas") on [OPT](/employment-training/opt "F-1 Optional Practical Training (OPT)") or [STEM OPT](/employment-training/opt/stem "STEM OPT Guide") use to report required information. Open all sections Close all sections ### What is the SEVP portal? expand\_more The SEVP portal is a tool for F-1 students who have been approved by the USCIS for post-completion OPT/STEM OPT to update the following: ### For students on post-completion OPT • **Employment** **Information** - Employment start date and end date - Employer name and address - Brief description of how employment relates to studies - Indicate full-time or part-time employment • **Personal Information** - Current physical address in the U.S. - Current mailing address in the U.S. (if different from physical address) - Current telephone number ### For students on STEM OPT Extension • **Personal Information** - Current physical address in the U.S. - Current mailing address in the U.S. (if different from physical address) - Current telephone number When you are on the STEM OPT extension, you must contact your HIO advisor to make any changes to employment and comply with all STEM OPT reporting requirements, including the completion of the final evaluation and the new Form I-983. You can find all reporting requirements in our [STEM OPT guide](/employment-training/opt/stem "STEM OPT Guide"). ### While working on OPT, do I need to use the portal to update my employer or address information? expand\_more You may either create an account in the SEVP portal in order to keep your address and employment status updated throughout the duration of your OPT period, or submit the OPT reporting form to the HIO. ### How can I access the SEVP portal? expand\_more You can only access the SEVP portal once you receive your EAD and your OPT start date has arrived. On the first day of your approved OPT (start date on your EAD), you will receive an email from containing an access link to the SEVP portal. Click on the link and set up a unique password. In advance, you should add the email listed above to your Trusted Sender List (non-spam list). Please also check your spam/junk mail if you do not see an email in your inbox on or after the start date on your EAD. ### Is there help for creating an account in the SEVP portal? expand\_more You may access [videos](https://studyinthestates.dhs.gov/sevp-portal-help) for step by step instructions on how to set up and use your account. ### To which email account will the SEVP portal access information be sent? expand\_more The email will be sent to the email address listed on your HIO OPT Date Verification Form that you completed when you applied for OPT. ### What if I do not receive the initial email on my first day of approved OPT? expand\_more If you have already checked your spam/junk mail folder and the email from is not there, please complete our [SEVP Portal Reset Request Form](https://harvard.az1.qualtrics.com/jfe/form/SV_2mMKCD7ndmAgfCC). The HIO will submit a request on your behalf to have the link re-sent to you. ### How can I log in to the portal? expand\_more You can log in by [clicking here](https://sevp.ice.gov/opt/#/login). ### How often do I need to access the SEVP portal throughout my OPT period? expand\_more You must access the portal every 90 days, even if you do not have any updates to make. The SEVP portal will lock after 90 days of inactivity and you will have to contact your HIO advisor to reset your account. ### Can I use the same SEVP portal password for the duration of my OPT? expand\_more You must change your password every 90 days and you should not share your password with anyone under any circumstances. When your password is close to expiring you will be prompted by the SEVP portal to change your password upon logging in. ### I have been locked out of my account. How do I unlock it? expand\_more Please complete our [SEVP Portal Reset Request Form](https://harvard.az1.qualtrics.com/jfe/form/SV_2mMKCD7ndmAgfCC). ### What do I do after I update my employment information in the SEVP portal? expand\_more There is nothing you need to do after you update your information in the SEVP portal and ensure that all information is accurate. *Please note*: If you would like an updated I-20 to reflect your new employment information, you may report the new information as well as request a new I-20 by submitting the [F-1 Post-Completion OPT Reporting Form](https://harvard.az1.qualtrics.com/jfe/form/SV_bC2f9Xl7dCD25Aa). In this case, you do not need to also report the information yourself in the portal. ### I am working for two different employers on post-completion OPT. Can I list both in the SEVP portal? expand\_more Yes, you must add one employer and then click “Add New Employer” to add the second. ### I switched jobs on OPT. What do I do in the SEVP portal to reflect my job change? expand\_more Be sure to enter your last date of employment for your previous position. Then click “Add Employment” and enter your new employment information. *Do not delete* your previous employer’s information. ### I am self-employed, working remotely, or working for a staffing agency. What address should I list for the employer address in the SEVP portal? expand\_more If you are self-employed and working out of your home, use your home address as your employer address. If working remotely or working for a staffing agency, ask your employer which address you should list in the SEVP portal.